Frequently Asked Questions
Find Out How We Work With You
How do I get started without a subscription?
You can get started without a subscription by logging in or creating a new account on the login page. No password required—simply enter your email address. A special code will appear on the screen, and we'll send you an email with a link. Click the link and enter the code to complete your login.
What are credits?
Credits are the token usage on our platform to access and utilize various tools and services. Each credit corresponds to individual usage units; for instance, one word is equivalent to one credit. Different tools and services may consume credits at different rates, allowing for flexibility and customization based on your specific needs and preferences.
Do unused credits roll over to the next billing period?
No, unused credits do not roll over to the next billing period. Credits are reset at the end of each monthly subscription period. We encourage you to utilize all your credits within each month to maximize the benefits of our services.
Do you offer a free trial?
Yes, we offer a free trial, allowing you to explore and experience our platform's features without any commitment.
What is your cancellation policy?
Cancelling your subscription can be done at any time. Your subscription will end immediately upon cancellation, and no further billing will occur. Please review our Terms of Service for a full breakdown of the cancellation process.
How can I contact customer service?
You can connect with our support team via our contact form or via email at support@icreatewords.com.
How often do you release new features or updates?
We regularly update our platform and release new features. Stay tuned to our blog or subscribe to our newsletter for the latest news.
Still Have Questions?
Can't find the answer you're looking for? Don't worry, we're here to help! Get in touch with our friendly team for assistance.